Reviews

Had Rouse heating and air install a new bosch heat pump and ac unit completed today. decided to have it done last Thursday and the complete new system was installed and done midday today Tuesday. The job was flawless and cleanliness was impeccable like they'd never been here. professionals to the 10th degree. prompt, fast and pricing unmatched.

Had a fantastic experience with Rouse heating and Air. From the initial call to the final install, everything was smooth and professional. The team showed up on time, explained everything clearly, and got our AC unit back up and running quickly. They were respectful of our home and cleaned up after the job. Pricing was fair, and they didn’t try to upsell anything we didn’t need. Highly recommend them if you want honest, reliable HVAC service!

I needed my A/C unit serviced so I called Rouse Heating and Air out. They were recommended to me by a family member and I was very satisfied by their work. They explained everything to me in detail about what was causing my unit to not work properly. I felt they were very honest and I would highly recommend them.

Very professional and honest company. Kenny explained everything in detail about why my A/C unit wasn’t working properly. He had it up and running right in less than an hour. I highly recommend giving them a call for your A/C repairs

Rouse is the most knowledgeable and efficient HVAC company around. I’ve always had great experiences with Kenny and his guys. I will always use them!

Matt & Jake installed an Aprilaire humidifier to our existing furnace 3/12/2025. Their work was professional, knowledgeable, and efficient. I Have been using Rouse Heating since 1993 and have always had nothing but the best service. Thanks again, Kenny.

We received a great offer to install a new furnace and heat pump in our home. The whole team including Ken, Kenny & Matt were professional thru the entire process. The install was excellent and everything performs perfectly. They were highly respectful of our home and we recommend anyone who needs HVAC work make use of their services!!!!

Just had 2 complete new heating and air units installed at my home they did a great job. Very professional ,on time,cleaned up,very courteous I would highly recommend them!!!

Alway great service and support, fast response and quickly fixed the leaky humidifier. Thank you!

Had our AC and furnace replaced a few weeks ago. Great price, friendly people, great local company. I would highly recommend.

Honest guys and great service

Kenny kept in contact with me and was able to get to my house in a timely manner. Would highly recommend them.

I have to BRAG on this company. First, Ken Rouse talked to me on the phone several times giving me advice and guiding me towards next steps for my furnace. Then, when my actual furnace needed work, Matt came and did the most amazing job. He was kind, courteous, very informative, clean and SUPER thorough. Most HVAC technicians who have been here just want to get in and get out and they do not care how it is working. This company is really the Gold Standard for HVAC repair AND customer service. This is in an age where great customer service is dead. Rouse is HEADS above the rest. Thank you so much!

I received professional service in a timely manner and felt that the review of the system was complete and in good adjustment when Kenny left

Highly recommend Rouse Heating and Air. They didn't install my system but came to service it and treated like they had installed it. Told me good and not so good about it. Fixed/adjusted the not so go. Put the right vent pipe on roof. Ready for the winter. Matt was awesome. Explained the system and answered all my questions. I usually have a lot of questions. Thank you.

I called for servicing on my heater. Kenny was the best help! I suggest them over everyone !!!

Very professional and honest. Matt advised me to replace only the blower motor instead of buy brand new furnace. Save me alot of money so I can buy more wines. 😆 thank you and happy holidays 🍷

Kenny returned my call within an hour. He was able to fit us in the day we called. He was friendly, thorough and reasonable. I would highly recommend him!

Woke up to first snow fall of the year and my furnace not working. Kenny was out within an hour of calling, explained exactly what the issue was, quickly found the part and had it repaired before lunchtime.

Friendly and fair

We called Rouse Heating & Air based on reviews and recommendations from our neighbors - and WOWZA!!! - we were up and running within a couple hours of the initial call! We couldn't be more pleased with their prompt, friendly, professional service!

Highly recommend. Kenny and his team replaced our furnace and air conditioning system and we couldn’t have asked for a better experience. Very friendly, flexible and professional. Took the time to assess our needs and make recommendations that would best fit our home. Explained everything in detail. Good people, professional service, attention to detail, and great customer service.

Wonderful customer service and quality work! We have used Rouse heating and air for all of our HVAC needs. Highly recommend !

I ONLY call Rouse Heating & Air! Prompt, reliable, professional, courteous, reasonably priced, and gets the job done right every time. Which is what’s most important to me. They are the epitome of “earned my business”.

Great company! On time, fixed quickly. Thanks Kenny.