Reviews

Matt & Jake installed an Aprilaire humidifier to our existing furnace 3/12/2025. Their work was professional, knowledgeable, and efficient. I Have been using Rouse Heating since 1993 and have always had nothing but the best service. Thanks again, Kenny.

We received a great offer to install a new furnace and heat pump in our home. The whole team including Ken, Kenny & Matt were professional thru the entire process. The install was excellent and everything performs perfectly. They were highly respectful of our home and we recommend anyone who needs HVAC work make use of their services!!!!

Just had 2 complete new heating and air units installed at my home they did a great job. Very professional ,on time,cleaned up,very courteous I would highly recommend them!!!

Alway great service and support, fast response and quickly fixed the leaky humidifier. Thank you!

Had our AC and furnace replaced a few weeks ago. Great price, friendly people, great local company. I would highly recommend.

Honest guys and great service

Kenny kept in contact with me and was able to get to my house in a timely manner. Would highly recommend them.

I have to BRAG on this company. First, Ken Rouse talked to me on the phone several times giving me advice and guiding me towards next steps for my furnace. Then, when my actual furnace needed work, Matt came and did the most amazing job. He was kind, courteous, very informative, clean and SUPER thorough. Most HVAC technicians who have been here just want to get in and get out and they do not care how it is working. This company is really the Gold Standard for HVAC repair AND customer service. This is in an age where great customer service is dead. Rouse is HEADS above the rest. Thank you so much!

Highly recommend Rouse Heating and Air. They didn't install my system but came to service it and treated like they had installed it. Told me good and not so good about it. Fixed/adjusted the not so go. Put the right vent pipe on roof. Ready for the winter. Matt was awesome. Explained the system and answered all my questions. I usually have a lot of questions. Thank you.

I received professional service in a timely manner and felt that the review of the system was complete and in good adjustment when Kenny left

I called for servicing on my heater. Kenny was the best help! I suggest them over everyone !!!

Very professional and honest. Matt advised me to replace only the blower motor instead of buy brand new furnace. Save me alot of money so I can buy more wines. 😆 thank you and happy holidays 🍷

Kenny returned my call within an hour. He was able to fit us in the day we called. He was friendly, thorough and reasonable. I would highly recommend him!

Woke up to first snow fall of the year and my furnace not working. Kenny was out within an hour of calling, explained exactly what the issue was, quickly found the part and had it repaired before lunchtime.

Friendly and fair

We called Rouse Heating & Air based on reviews and recommendations from our neighbors - and WOWZA!!! - we were up and running within a couple hours of the initial call! We couldn't be more pleased with their prompt, friendly, professional service!

Highly recommend. Kenny and his team replaced our furnace and air conditioning system and we couldn’t have asked for a better experience. Very friendly, flexible and professional. Took the time to assess our needs and make recommendations that would best fit our home. Explained everything in detail. Good people, professional service, attention to detail, and great customer service.

Wonderful customer service and quality work! We have used Rouse heating and air for all of our HVAC needs. Highly recommend !

I ONLY call Rouse Heating & Air! Prompt, reliable, professional, courteous, reasonably priced, and gets the job done right every time. Which is what’s most important to me. They are the epitome of “earned my business”.

Great company! On time, fixed quickly. Thanks Kenny.

Always trustworthy and very helpful. I would highly recommend them to anyone needing service or assistance with any heating and air conditioning problems

Kenny was right on time, friendly and professional. I will definitely be using their services in the future!

They were efficient, took their time and cleaned up nice and tidy when they were finished. Kenney thoroughly explained the system and what he felt was best for our household. I’m fully confident in their work and recommend Rouse for your heating and cooling needs.

Diagnosed and fixed our furnace the day after I called!

Kenny came out to do our Heating and Cooling tune up. He was very straight forward and detailed on anything he saw during the tune up. He fit us in the next day after calling for our service and was very reasonable on pricing. Would recommend his services to anyone in need of Heating and Air needs!