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Reviews

At Rouse Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
118 Reviews

Dawn Kearns
04/30/2025
Rouse Heating and Air Conditioning have always been my go to, from routine maintenance to the installation of a new furnace and air conditioning unit. Kenny explains everything that will be done, goes over any findings, has great communication and is an all around nice guy. They have my trust and my business.
Sue Reid
04/30/2025
I had my a/c checked to make sure it was ready for summer. Kenny inspected both the inside and outside equipment. He was very clear on the current status and what my options were, answering all my questions clearly. He was quick to make the requested repairs. Kenny was on time, courteous, very knowledgeable, and professional. I will be calling when it's time for my heating inspection. Thank you, Kenny!!
Audrey Johnstone
04/29/2025
They are always quick to respond and get us in to service our A/C. Kenny was friendly. Highly recommend.
Jackson Johnstone
04/29/2025
Kenny & Company are great. They are honest and dependable.
Mike Weigand
04/28/2025
We had a furnace and a/c put in by Rouse about 5 years ago. Had annual check up done by Kenny Rouse today and everything checked out fine. Very professional and reasonably priced. I would highly recommend this company .
Brandon Smith
04/15/2025
Had Rouse heating and air install a new bosch heat pump and ac unit completed today. decided to have it done last Thursday and the complete new system was installed and done midday today Tuesday. The job was flawless and cleanliness was impeccable like they'd never been here. professionals to the 10th degree. prompt, fast and pricing unmatched.
Andrew Dennison
04/14/2025
Had a fantastic experience with Rouse heating and Air. From the initial call to the final install, everything was smooth and professional. The team showed up on time, explained everything clearly, and got our AC unit back up and running quickly. They were respectful of our home and cleaned up after the job. Pricing was fair, and they didn’t try to upsell anything we didn’t need. Highly recommend them if you want honest, reliable HVAC service!
Mark Swartz
03/28/2025
Very professional and honest company. Kenny explained everything in detail about why my A/C unit wasn’t working properly. He had it up and running right in less than an hour. I highly recommend giving them a call for your A/C repairs
Mark Swartz
03/28/2025
I needed my A/C unit serviced so I called Rouse Heating and Air out. They were recommended to me by a family member and I was very satisfied by their work. They explained everything to me in detail about what was causing my unit to not work properly. I felt they were very honest and I would highly recommend them.
Casey Etter
03/26/2025
Rouse is the most knowledgeable and efficient HVAC company around. I’ve always had great experiences with Kenny and his guys. I will always use them!
Carl W Merckel
03/14/2025
Located in Hamilton
Matt & Jake installed an Aprilaire humidifier to our existing furnace 3/12/2025. Their work was professional, knowledgeable, and efficient. I Have been using Rouse Heating since 1993 and have always had nothing but the best service. Thanks again, Kenny.
Service: New System Installation
J.R. & Kelly Williams
03/14/2025
Located in Hamilton
We received a great offer to install a new furnace and heat pump in our home. The whole team including Ken, Kenny & Matt were professional thru the entire process. The install was excellent and everything performs perfectly. They were highly respectful of our home and we recommend anyone who needs HVAC work make use of their services!!!!
Service: New System Installation
Randy Colwell
03/13/2025
Just had 2 complete new heating and air units installed at my home they did a great job. Very professional ,on time,cleaned up,very courteous I would highly recommend them!!!
Jeff Starke
03/02/2025
Located in Fairfield
Alway great service and support, fast response and quickly fixed the leaky humidifier. Thank you!
Service: System Repair
Paul Toney
02/20/2025
Had our AC and furnace replaced a few weeks ago. Great price, friendly people, great local company. I would highly recommend.
Tyler Minges
12/13/2024
Honest guys and great service
Holly Stidham
12/12/2024
Kenny kept in contact with me and was able to get to my house in a timely manner. Would highly recommend them.
Tara Parker
11/30/2024
I have to BRAG on this company. First, Ken Rouse talked to me on the phone several times giving me advice and guiding me towards next steps for my furnace. Then, when my actual furnace needed work, Matt came and did the most amazing job. He was kind, courteous, very informative, clean and SUPER thorough. Most HVAC technicians who have been here just want to get in and get out and they do not care how it is working. This company is really the Gold Standard for HVAC repair AND customer service. This is in an age where great customer service is dead. Rouse is HEADS above the rest. Thank you so much!
Pete Moore
11/25/2024
I received professional service in a timely manner and felt that the review of the system was complete and in good adjustment when Kenny left
Rebecca Rouse
11/25/2024
Highly recommend Rouse Heating and Air. They didn't install my system but came to service it and treated like they had installed it. Told me good and not so good about it. Fixed/adjusted the not so go. Put the right vent pipe on roof. Ready for the winter. Matt was awesome. Explained the system and answered all my questions. I usually have a lot of questions. Thank you.
Sophia Mendivil
11/23/2024
I called for servicing on my heater. Kenny was the best help! I suggest them over everyone !!!
Pam Thompson
11/22/2024
Kenny returned my call within an hour. He was able to fit us in the day we called. He was friendly, thorough and reasonable. I would highly recommend him!
Karen Sandlin
11/22/2024
Very professional and honest. Matt advised me to replace only the blower motor instead of buy brand new furnace. Save me alot of money so I can buy more wines. 😆 thank you and happy holidays 🍷
Phillip Konruff
11/21/2024
Woke up to first snow fall of the year and my furnace not working. Kenny was out within an hour of calling, explained exactly what the issue was, quickly found the part and had it repaired before lunchtime.
Kathleen Corsetti
11/15/2024
Located in Fairfield
Friendly and fair
Service: Preventive Maintenance
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